Effective Date: 26/03/25

RED.RB is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, services, or engaging with us in any way, you consent to the collection and use of your personal information as described in this policy.

1. Collection of Personal Information

We collect personal information to provide and improve our services to you. The types of personal information we collect include, but are not limited to:

• Contact details: such as your name, email address, phone number, and mailing address.
• Demographic information: such as your age, gender, and interests.
• Transaction information: related to purchases, orders, and payment details.
• Technical data: such as your IP address, browser type, device information, and browsing behavior on our website.

We collect personal information directly from you when you interact with us, including through our website, and communications channels.

2. Use of Personal Information

We may use your personal information for the following purposes:

• To provide our products and services to you.
• To process transactions and payments.
• To communicate with you, including sending marketing materials (where you have opted in).
• To improve our website and services, including conducting market research and analysis.
• To comply with legal obligations and resolve disputes.

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, data analytics providers, or customer support services.
• Legal Compliance: We may disclose personal information if required to do so by law or in response to valid requests from governmental authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and administrative safeguards.

However, no data transmission over the internet or electronic storage system is completely secure. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us or store with us.

5. Access and Correction

You have the right to request access to the personal information we hold about you. If your personal information is inaccurate, incomplete, or out-of-date, you can request corrections to ensure it is accurate.

To request access or correction, please contact us through the enquires form located at the bottom left of this page.

6. Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Clicking on the “unsubscribe” link in any email communication we send you.

7. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your use of our website and to improve user experience. You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, or additionally would like to request access to your information or opt out of any subscriptions; please contact us via the enquires forum, located at the bottom left of this page.